Frequently Asked Questions - Calgary

Below are some of the most commonly asked questions that we receive about the event.

About The Show

A: Pumpkins After Dark is Canada’s award winning Halloween event. Witness the magic of pumpkins coming to life after dark in a one-of-a-kind walk through experience. Featuring over 6000+ hand carved pumpkins, explore the magical pathway of lit pumpkin sculptures and displays, with music, sounds and special effects. With classic Halloween characters, dinosaurs and dragons, movie and pop culture icons – this family friendly event has something for everyone!

A: We use a combination of craft and real pumpkins throughout the event. Every pumpkin is hand-carved by Canadian artists, using 2D and 3D techniques. Our large installations are made of specialty craft pumpkins (a unique low density foam) to mimic the texture and density of a real pumpkin. Since these pumpkins won’t rot, our artists can design and build larger, even more impressive displays.

A: It takes our team of pumpkin carvers a year to create the displays. All pumpkins are hand drawn and carved by Canadian artists.

General

 A: Yes, this is a family friendly event. The majority of displays are child friendly which include superheroes and Disney characters. There are a few displays of classic horror monsters and zombies, no blood or gore and nothing jumps out.

A: Yes, photography and videos are allowed for personal use. Please do not cross any fencing or touch displays.

A: Porta potties are accessible at the start and end of the pathway. Please make sure to use the facilities prior to entering the path.

A: Food trucks are located inside the event.  Snacks and treats will be onsite – hotdogs, popcorn, cotton candy, coffee, latte’s and more!

Tickets

A: Tickets must be purchased online in advance.
Tickets on sale now!

A: Tickets are available for online purchase only. No on-site ticket sales.

Please note that tickets are date and time specific. Please ensure you are purchasing the ticket for the correct date.
BUY TICKETS HERE

A: Tickets may be exchanged for a different date and or time until October 1, 2022. Please note that missed dates cannot be rescheduled or refunded.

As a current ticket holder, you have the ability to exchange your tickets for any available alternative dates and times on your own using the Exchange Tickets button. This can be found by visiting your invoices page when logged into your Showpass account. Instructions on exchanges can be found here. Additional ticket change fees may apply.

Please note, if you checked out as a guest, you will need to connect your tickets to a Showpass Account to access the exchange ticket feature. Instructions on how to connect your tickets to a Showpass Account can be found HERE.

A: Tickets will not be refunded or exchanged. The event will operate rain, shine or snow. Please dress accordingly.

However, if extreme weather or other conditions pose a threat to the safety of our visitors and staff, the event that day may be cancelled, and a new date will be provided. Check our website and social media channels for updates as well as your inbox for updates.

All email correspondence will be sent to the email the tickets were purchased under. 

A: After completing your purchase, you will receive a confirmation email from Showpass, the tickets will be attached as PDFs. If you do not receive an email or cannot locate your tickets please visit the Accessing Your Tickets help page.

A: All tickets are non-refundable, as stated in the terms and conditions agreed to prior to successfully completing any ticket purchase.

You may exchange your ticket for a different event date or time until October 1, 2022.
Additional ticket change fees may apply

Adult (17+): $21.95

Youth (4-16): $17.95

Children under 3 are free.

Price does not include fees and taxes. 

A: Discounts are offered for groups of 20+ people, not for profits and youth groups. Please email yyctickets@lanternevents.ca for more information.

A: Pumpkins After Dark accepts the Access 2 pass for free admission to aides and care-givers. Please present your card at check-in.

Know Before You Go

A:

Early: Please arrive no earlier than 15 minutes prior to the time on your ticket.

Late: We will do our best to honor your ticket by fitting you in on another time slot. However, we can not guarantee access. Please note, missed dates will not be refunded.

Event doors close 15 minutes after the last entry time.

A: The pathway is roughly 1km, most guests spend 45 to 90 minutes at the Show. Pumpkins After Dark is self-paced, please remember to take your time, create memories, and take photos along the way! Pumpkins After Dark is a one-way walkthrough with no re-entry.

  • Main Entrance: Close –  10:15pm

Event doors close 15 minutes after the last entry time.

  • Concession: Close – 10:30pm
  • Merchandise Store: Close – 10:30pm
  • Pathway: Close –  11pm
  • Pumpkin Store: Close – 11pm

A: There are different degrees of wheelchair accessibility throughout the event. The pre-show area takes place on a grass field and may be difficult to access. While the pumpkin pathway is paved, there are areas with slight inclines, declines, uneven, and soft surface terrain. To access the pathway, guests must travel on a wooden access ramp which was originally built in the 1980’s – there is no access for oversized wheelchairs. It is recommended for our guests to have assistance when attending.

*To make your experience as comfortable as possible, we recommend that you have assistance when you attend the event. Some areas may be difficult to navigate and will require assistance.

A: Yes, the park is stroller friendly with a ramp to access the pathway. Please note the pumpkin pathway is mostly paved, however there are areas with slight inclines, declines, uneven and soft surface terrain.

A: Winsport has a strict “No Pets Policy”, please leave your pets at home.

A: Pumpkins After Dark Calgary is located at Winsport, Canada Olympic Park, 88 Canada Olympic Rd SW. The main entrance is located at the Festival Tent.

A: Warning: This event contains strobe, bright and flashing lights that are not suitable for those with photosensitive epilepsy and may cause discomfort for people with other medical conditions. Other special effects include fog machines and blacklights. The event incorporates music and sound effects that may cause discomfort to people suffering from sensitivity to loud sounds.

Don’t See An Answer To Your Question?

If you have any additional questions about the event, please contact our Pumpkins After Dark team: info@lanternevents.ca