A: Tickets are available for online purchase only. No on-site ticket sales.

Please note that tickets are date and time specific. Please ensure you are purchasing the ticket for the correct date.
Buy Tickets – Coming June 2022!

A: Tickets may be exchanged for a different date and or time until October 1, 2022. Please note that missed dates cannot be rescheduled or refunded.

As a current ticket holder, you have the ability to exchange your tickets for any available alternative dates and times on your own using the Exchange Tickets button. This can be found by visiting your invoices page when logged into your Showpass account. Instructions on exchanges can be found here. Additional ticket change fees may apply.

Please note, if you checked out as a guest, you will need to connect your tickets to a Showpass Account to access the exchange ticket feature. Instructions on how to connect your tickets to a Showpass Account can be found HERE.

 A: Yes, this is a family friendly event. The majority of displays are child friendly which include superheroes and Disney characters. There are a few displays of classic horror monsters and zombies, no blood or gore and nothing jumps out.

There are different degrees of wheelchair accessibility throughout the event. The pre-show area takes place on a grass field and may be difficult to access. While the pumpkin pathway is paved, there are areas with slight inclines, declines, uneven, and soft surface terrain. To access the pathway, guests must travel on a wooden access ramp which was originally built in the 1980’s – there is no access for oversized wheelchairs. It is recommended for our guests to have assistance when attending.

*To make your experience as comfortable as possible, we recommend that you have assistance when you attend the event. Some areas may be difficult to navigate and will require assistance.